COPC Inc.
Dedicated to Improving the Customer Experience: COPC Inc. advises leading brands throughout the world to deliver strategy, program development, and implementation services to improve operations that support the customer experience. COPC Inc. helps companies increase revenue, improve customer satisfaction, and build brand loyalty by addressing root causes of customer issues and better managing complex customer journeys.
Certified COPC CX Implementation Leader, CX Standard R6.2
The certificate above verifies the successful completion of this course instructed by COPC Inc. This certificate indicates that this student has passed an exam to achieve individual certification. COPC Inc. offers an extensive global training portfolio that focuses on contact center management best practices, data analytics, and Lean Six Sigma principles. ...Certified Customer Experience Performance Leader, VMO Standard R6.1
The certificate above verifies the successful completion of this course instructed by COPC Inc. This certificate indicates that this student has passed an exam to achieve individual certification. COPC Inc. offers an extensive global training portfolio that focuses on contact center management best practices, data analytics, and Lean Six Sigma principles. ...COPC Certified Professional Manager
The certificate above verifies the successful completion of this course instructed by COPC Inc. This certificate indicates that this student has achieved individual certification.
With the rapid advancement of CX technology, it is more important than ever for senior leaders to be confident in their knowledge of AI. This course equips ...
COPC Inc. Best Practices for Quality Management for IDFC
The certificate above verifies that this student has completed this course instructed by COPC Inc. COPC Inc. offers an extensive global training portfolio that focuses on contact center management best practices, data analytics, and Lean Six Sigma principles. Our training is available online, in-person and live virtually in multiple languages. Our ...COPC Inc. HPMT Certified Professional Manager with Honors
The certificate above verifies the successful completion of this course instructed by COPC Inc. This certificate indicates that this student has passed an exam to achieve individual certification. COPC Inc. offers an extensive global training portfolio that focuses on contact center management best practices, data analytics, and Lean Six Sigma principles. ...COPC Inc. HPMT荣誉专业经理
如果您选择下载和使用上述徽章，则您的明确协议暗含以下条款和条件。如果您当前已被COPC Inc.确认为认证个人或实体，并且这种状态尚未过期或被撤销，则这些条款授予您有限的和非排他性的许可（“许可”），以便在您的名片，以及（ii）在您的电子邮件签名栏中，以表明您已被COPC Inc.确认为COPC认证，并遵守此处列出的条款和条件。您同意在未经COPC Inc.授权代表事先同意的情况下，不以任何其他方式或出于任何其他目的使用徽章。 您可能显示的徽章的版本是您可以从该网站下载的版本。徽章必须完全按照下载的方式显示在您的电子邮件签名和/或名片中。 整个徽标不得以任何方式更改，而必须以两种颜色或黑白显示。 您不得以任何表明您或除COPC Inc.以外的任何人为标志所有者的方式使用或显示标志。徽章的所有使用仅用于通知他人您已被COPC ...COPC Inc. HPMT认证专业经理
如果您选择下载和使用上述徽章，则您的明确协议暗含以下条款和条件。如果您当前已被COPC Inc.确认为认证个人或实体，并且这种状态尚未过期或被撤销，则这些条款授予您有限的和非排他性的许可（“许可”），以便在您的名片，以及（ii）在您的电子邮件签名栏中，以表明您已被COPC Inc.确认为COPC认证，并遵守此处列出的条款和条件。您同意在未经COPC Inc.授权代表事先同意的情况下，不以任何其他方式或出于任何其他目的使用徽章。 您可能显示的徽章的版本是您可以从该网站下载的版本。徽章必须完全按照下载的方式显示在您的电子邮件签名和/或名片中。 整个徽标不得以任何方式更改，而必须以两种颜色或黑白显示。 您不得以任何表明您或除COPC Inc.以外的任何人为标志所有者的方式使用或显示标志。徽章的所有使用仅用于通知他人您已被COPC ...COPC Inc. Lean Six Sigma for Contact Centers Green Belt Certified
The certificate above verifies the successful completion of this course instructed by COPC Inc. This certificate indicates that this student has passed an exam to achieve individual certification. COPC Inc. offers a global training portfolio focusing on best practices, data analytics, and Lean Six Sigma principles for contact center management. Our ...COPC Inc. 供应商管理组织优秀实践 - 出席证书
COPC® 供应商管理组织（VMOs）优秀实践是专门针对那些采购和/或管理外包呼叫中心或CX运营供应商的人员的强化课程。 此课程是基于全新的COPC顾客体验供应商管理组织标准。 参训学员将从课程带走有效地寻找，衡量和管理服务供应商，同时增加收入并优化成本的工具和优秀实践。COPC Inc. 劳动队伍管理培训 - 出席证书
COPC Inc. 劳动队伍管理（WFM）教授切实可行的方法来准确预测劳动力需求、提高员工绩效、降低与劳动力相关的成本以及许多其他流程，以优化客户的服务旅程和客户体验。
