COPC® Mastering Workforce Management Certified Professional Manager

The certificate above verifies the successful completion of this course instructed by COPC Inc. This certificate indicates that this student has passed an exam to achieve individual certification. COPC Inc. offers an extensive global training portfolio focusing on contact center management best practices, data analytics, and Lean Six Sigma principles. Our facilitators have over 20 years of practical experience in call center and contact center operations. Our training is available online, in-person, and live virtually in multiple languages. Do you have an interest in achieving individual certification and advancing your skillset? Learn more about COPC Inc. training by visiting the following link, or contact us at info@copc.com: https://www.copc.com/what-we-do/training/.