COPC® Best Practices for Digital Assisted Customer Experience Certified Professional Manager

The certificate above verifies the successful completion of this course instructed by COPC Inc. This certificate indicates that this student has passed an exam to achieve individual certification. COPC Inc. offers a global training portfolio focusing on best practices, data analytics, and Lean Six Sigma principles for contact center management. Our training is available online, in person, and virtually in multiple languages. Our facilitators have over 20 years of practical experience in call centers and contact center operations. Do you have an interest in achieving individual certification and advancing your skillset? Learn more about COPC Inc. training by visiting the following link or contact us at info@copc.com: https://www.copc.com/what-we-do/training/.