Naveen Kumar Reddy KoonamNaveen Kumar Reddy Koonam
Naveen Kumar Reddy Koonam
The certificate above verifies the successful completion of this course instructed by COPC Inc. This certificate indicates that this student has achieved individual certification.
With the rapid advancement of CX technology, it is more important than ever for senior leaders to be confident in their knowledge of AI. This course equips leaders to understand AI’s integral role in CX, the operational dependencies critical to success, and the opportunities to impact customer and employee experiences positively.
COPC Inc. offers an extensive global training portfolio focusing on contact center management CX best practices, data analytics, and Lean Six Sigma principles. Our training is available online, in-person, and virtually live in multiple languages.
Do you have an interest in achieving individual certification and advancing your skillset? Learn more about COPC Inc. training by visiting the following link or contacting us at info@copc.com. https://www.copc.com/what-we-do/training/
Skills / Knowledge
- Senior Director
- Senior Leader
- Vice President
- Senior Vice President
- Client Support
- Vendor Management
- Director
- Manager
- Senior Manager
- Team Leader
- CX Operations
- Customer Support
- Customer Service