COPC® Service Journey Thinking

The certificate above verifies the attendance of this course instructed by COPC Inc. COPC Inc. offers a global training portfolio focusing on best practices, data analytics, and Lean Six Sigma principles for contact center management. Our training is available online, in person and live virtually in multiple languages. Our facilitators have over 20 years of practical experience in call centers and contact center operations. Do you have an interest in achieving individual certification and advancing your skillset? Learn more about COPC Inc. training by visiting the following link or contact us at info@copc.com: https://www.copc.com/what-we-do/training/.