- Daniel Odelon BuenoJanuary 2024

Daniel Odelon Bueno
January 2024
COPC® Service Journey Thinking Certified Professional Manager
Daniel Odelon Bueno
The certificate above verifies the successful completion of this course instructed by COPC Inc. This certificate indicates that this student has passed an exam to achieve individual certification.
COPC Inc. offers an extensive global training portfolio that focuses on contact center management best practices, data analytics, and Lean Six Sigma principles. Our training is available online, in-person and live virtually in multiple languages. Our facilitators have over 20 years of practical experience in call center and contact center operations.
Do you have an interest in achieving individual certification and advancing your skillset? Learn more about COPC Inc. training by visiting the link following, or get in touch with us at info@copc.com. https://www.copc.com/what-we-do/training/
Skills / Knowledge
- Customer Experience (CX) Leaders
- Customer Experience (CX) Executives
- Customer Care Executives
- Customer Care Service Executives
- Heads of Contact Centers
- Heads of Retail Operations
- Heads of Dispatched Service Teams
- Digital Channel Designers
- User Experience Designers
- Self Service Designers
Issued on
February 29, 2024
Expires on
Does not expire
Evidence
87.5%