25.10.21
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Suggested Credentials
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HK
Heather Kidd
5 Credentials
1 Issuer
Heather Kidd
January 2025
Foundations in AI for CX Certification
Foundations in AI for CX Certification
February 5, 2025
COPC Inc.
Heather Kidd
September 2024
COPC® Mastering Workforce Management Certified Professional Manager
COPC® Mastering Workforce Management Certified Professional Manager
September 27, 2024
COPC Inc.
Heather Kidd
December 2023
COPC® Service Journey Thinking Certified Professional Manager
COPC® Service Journey Thinking Certified Professional Manager
January 5, 2024
COPC Inc.
September 2023
Heather Kidd
COPC® Best Practices for Quality Management Certified Professional Manager
COPC® Best Practices for Quality Management Certified Professional Manager
September 27, 2023
COPC Inc.
Heather Kidd
January 2022
COPC® Best Practices for Customer Experience Operations CX Performance Leader 7.0
COPC® Best Practices for Customer Experience Operations CX Performance Leader 7.0
January 27, 2022
COPC Inc.
